11k Win Terms & Conditions — Your Complete Guide to Using the Platform

11k win (hereinafter referred to as the "Platform") is an international online gaming and betting service provider. These terms and conditions constitute a legally binding agreement between the Platform and its users.

By accessing 11k win through the website, mobile app, or any other channel, you are considered to have accepted these terms and conditions. Please read this document carefully before registering.

• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• 11k win reserves the right to update these terms at any time. Members will be notified of any changes via email or platform notification.
• While using the platform, you are responsible for complying with all applicable laws in your country.
• 11k win is designed strictly for entertainment purposes. The platform should not be relied upon as a source of financial income.

To register an account on 11k win, you must provide accurate and truthful information in the registration form. Accounts created with false information may be suspended at any time and all associated balances may be forfeited.

One Account Policy

Only one account is permitted per person, household, or IP address. If the same individual registers multiple accounts, all such accounts will be suspended and any bonuses received will be forfeited.

• The name, phone number, and email provided at registration must be accurate.
• Your account password must not be shared with anyone.
• If you suspect any unauthorized access to your account, contact Support immediately.
• Sharing your account with any third party is strictly prohibited.
• Identity verification is mandatory to change your registered mobile number.

11k win is strictly for individuals aged 18 and above. Participation by minors is completely prohibited. Parents and guardians are responsible for ensuring their children do not access this platform.

KYC (Know Your Customer) verification may be required before withdrawals above a certain amount or before activating certain bonuses.

Documents Required for KYC

Deposits and withdrawals on 11k win are quick and easy via bKash and Nagad. All transactions are processed through secure, SSL-encrypted channels.

Deposit Limits

• Minimum Deposit: ৳100
• Maximum single deposit: ৳50,000
• Daily deposit limit: ৳1,00,000
• Deposits are typically credited to your account within 5–15 minutes.

Withdrawal Policy

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: ৳2,00,000
• Standard withdrawal requests are processed within 30 minutes to 24 hours.
• Withdrawals can only be processed to the same payment method used for the deposit.
• Wagering requirements must be fulfilled before withdrawing bonus winnings.

All bonuses and promotions at 11k win come with their own terms. Please read the specific conditions of any bonus before claiming it. The general bonus policy is outlined below:

Welcome Bonus

• New members can receive up to 150% bonus on their first deposit.
• Welcome Bonus wagering requirement: bonus amount × 10.
• If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.
• The welcome bonus can only be claimed once per member.

General Bonus Policy

• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• To participate in any promotion, your account must be active for the duration of that promotion.
• 11k win reserves the right to modify or cancel any bonus program.

Before placing a bet on 11k win, it's important to keep the following rules in mind. Not knowing the rules could lead to unnecessary issues.

Bet Acceptance & Cancellation

• Once confirmed, bets generally cannot be changed or cancelled.
• If an event is cancelled, all bets placed on that event will be fully refunded.
• If a bet is placed at incorrect odds due to a technical error, 11k win reserves the right to void that bet.
• Odds may change during live betting — the odds at the time of confirmation are final.

Betting Limits

• Minimum bet: ৳50
• Maximum bet: varies by event and market.
• Maximum payout on a single event may be capped.

The following activities are strictly prohibited on 11k win. Violating these rules may result in permanent account closure and forfeiture of all funds.

• Creating multiple accounts or using another person's account.
• Fraudulent use of the bonus system (bonus abuse).
• Placing bets using match-fixing or insider information.
• Placing bets using automated bots or software.
• Using the platform for money laundering or any form of illegal financial transactions.
• Attempting to gain unauthorized access to other members' accounts.
• Attempting to hack any system on the platform or exploit technical vulnerabilities.

11k win reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of the terms and conditions.
• KYC verification has not been completed.
• If fraudulent activity is suspected.
• If the account has been inactive for an extended period (more than 12 months).

To close your account yourself

If you wish to close your account, send an email to support@11kwin.com. You will be given the opportunity to withdraw any valid balance before the account is closed.

11k win believes betting is a form of entertainment, not a source of income. That's why we encourage all members to play responsibly.

• Daily/Weekly Limit: You can set your own deposit and betting limits.
• Cooling-Off: You can take a temporary break for anywhere between 24 hours and 30 days.
• Self-Exclusion: You have the option to permanently or long-term exclude yourself from the platform.
• Reality Check: Gaming session summaries are displayed at regular intervals.

11k win reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified via email or through the platform before any changes take effect.

• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
• If you object to any changes, you will have the option to stop using the platform and close your account.
• The date of the most recent update will always be displayed at the top of this page.
• For any questions regarding the Terms & Conditions Help Center Visit.